I don’t know what happened to my original post but here I am again. Extremely disappointed with my haircut and the color didn’t get the glaze. JORDAN barely washed the color out! This was an example of a true bait and switch. The first cut and color was all about me and pleasing the customer! The second time was all about how wonderful the young hairstylist was! One comes to a salon to feel beautiful and slightly younger. All Jordan did was tout her physical appearance and accomplishments. She thirtyish and I am 72. I complimented on how well she bounced back after birthing 3 boys! I unfortunately had 3 miscarriages. I didn’t bring it up. Anyway she suddenly was in a major hurry and barely washed the color out of my hair and I doubt she conditioned it ! No glazing and an inferior cut that didn’t address my bald spot from a doctor removing a cyst. I then got the bums rush because her next client was there. She couldn’t politely ask the woman to sit down and wait a few minutes. The woman hovered over me while I was paying with CASH and I also gave Jordan a $30 tip! The next morning my expensive silk pillowcase was black from hair color and it took three weeks for the hair to grow in enough to be manageable! I texted Jordan that I wasn’t pleased and her reply was “I can recommend you to someone else “ ! What do I do meanwhile and secondly I didn’t trust her recommendations!